Always on Call.

Web Abstract: 
Discusses the use of 24-hour hotlines for reporting of safety and security threats. Hotlines are recommended to encourage anonymous reporting of situations to a person who is trained to separate the critical from the mundane, and to route information to the correct staff person. The type of training needed for hotline staff and possible outsourcing to ensure confidentiality are also discussed.
Author: 
Exall, Marian
Journal: 
American School and University
Publication Date: 
04/30/2005
Page Numbers: 
60,62,64
Resource List Category: 
References to Journal Articles