Are You in or Out?

Web Abstract: 
Discusses advantages and disadvantages of outsourcing higher education services, focusing on bookstores and food service. Examples of successful in-house and outsourced operations are illustrated, and the shared responsibility of customer satisfaction between institution and contractor is explored.
Author: 
Milschtein, Amy
Journal: 
College Planning and Management
Media Type: 
Text
Publication Date: 
10/31/2010
Page Numbers: 
22,24,25