Summarizes the main post occupancy evaluation (POE) techniques currently available and illustrates which method would be the most appropriate as a performance enhancement tool within higher education facilities. The history of, and barriers to using POE as a performance enhancement tool are analyzed through an extensive literature review. Despite a historic resistance to POE by construction professionals, interest has emerged in recent years, particularly with government clients and public funded projects, with a focus on the outputs of a project as opposed to the inputs. While many methods exist, only a few are specifically suited to evaluate the building performance of educational facilities to maximize student success and productivity.
Journal of Facilities Management
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