Describes seven steps toward successful facility management outsourcing: 1) Develop a site-by- site scope-of-work and service level agreements. 2) Understand baseline facility management costs. 3) Pinpoint opportunities to reduce costs. 4) Choose an outsourcing partner based on total results, not just price. 5) Ensure executive-level sponsorship. 6)Make a commitment to mutual trust and effective communication. 7) Keep the proposal process as simple as possible.
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References to Journal Articles