NIUs Kinder, Gentler, Housing Repair System.

Web Abstract: 
Explains the effective use of a centralized housing repair request system at Northern Illinois University that has improved customer service and increased fiscal accountability. The system is described and an assessment of its effectiveness is discussed.
Author: 
Tillis, Linda; Montgomery, Rogene
Journal: 
College Planning and Management
Publication Date: 
12/31/1998
Page Numbers: 
75-76,78-79
Resource List Category: 
References to Journal Articles
Resource Lists: